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Station Agent (Berlin) 2025

Turkish Airlines Hiring / Berlin / Germany
On-site
Germany

StationAgent

Are you ready to embark on a rewarding career as aStation Agent? At Turkish Airlines, known for its exceptional hospitality, weare seeking bright and enthusiastic individuals to join our welcoming team. Asa Station Agent, you will play a crucial role in providing outstandingpassenger services, creating memorable experiences, and ensuring seamlessoperations at our Airport Office. If you thrive in a fast-paced environment,enjoy interacting with passengers, and are known for your go-getter attitude,this is the perfect opportunity for you. Join us and become a valued member ofour team as we strive to deliver exceptional service and elevate the travelexperience for our passengers!

Job Description:

·       As the aircraft arrives, you'll warmly welcome passengers and facilitatesmooth coordination and communication between the crew, handling agent,catering, cleaning, air traffic, customs, and immigration. You'll ensure thatall necessary flight documents are prepared accurately and completely, placeorders for daily catering services, and maintain comprehensive flight records.Post-flight, you'll handle the accurate filing of documents and performstatistical analysis of flight coupons.

·       In cases of lost baggage, you'll diligently coordinate with the handlingagent to locate and deliver lost items to their owners. If necessary, you'llfollow the compensation process accordingly.

Desired Skills & Experience:

·       Bachelor's degree or at least high school graduation.

·       Permanent residence permit in the respective country (the company doesnot provide or assist with work permits).

·       Minimum of 1 year experience in civil aviation or tourism.

·       The ability to thrive in high-pressure situations.

·       Excellent command of English and proficiency in local language(s).

·       Availability to work in shifts, including overnight shifts.

·       A team player who can also work independently when needed.

·       Ability to multitask effectively and handle multiple taskssimultaneously.

·       Strong oral and written communication skills.

·       Demonstrated a sense of responsibility and the ability to make accurateand effective decisions.

Westrive to bring the far close by making the world move through our wings. Weare working with all our strength to offer our guests a unique experience whileconnecting 349 destinations around the world. We would like to see you among usin our success story to which each member of our family contributes. Now it istime to grow our family with you to achieve greater goals.