Sales and Support Management

Job Description:

Job grading: band 5

• To ensure highest possible level of customer satisfaction and feedback to Satair relevant functions or relevant Satair management on areas of required improvement
• To meet goals and success criterions for sales/marketing tasks in own sales area
• To prioritize own tasks in close cooperation with Head of Sales and Support
• To plan/manage/coordinate own sales and activity plans in close cooperation with Head of Sales and Support and Satair (Beijing) Co Ltd’s other Departments

To collect and feedback market intelligence into the organization to ensure qualified services towards the customers.
• To create and work with customer account plans within own sales area
• To provide regular reporting updates on customers and competitive landscape within own sales area
• To ensure/create general sales initiatives, follow up and response
• To ensure the establishment of a correct pricing and quotation in own sales areas resulting in optimum profit
• To meet sales budget for own sales area based on overall evaluation of the total sales potential in own sales area
• To participate in and contribute to the production of relevant quarterly reports and forecast figures for Satair (Beijing) Co Ltd’s sales area
• To develop knowledge of products, competitors and political and inter-cultural conditions
To monitor and report conditions in the market place of importance to Satair (Beijing) Co Ltd’s competitive ability, including competitor behavior and activities
• To keep the Head of Sales and Support informed about any divergence from agreed budgets and plans including mitigating action to underperformance
• To participate in the promotion of cross and up-selling strategies towards growth accounts

Where relevant/required to assist the Product Marketing Department furnishing Satair’s suppliers with information on market conditions and assist/participate in customer meetings
General:
• To comply with Satair’s management principles and to live the Satair Values
• To comply with current credit policy
• To comply with Satair’s quality regulations
• To comply with Satair’s ethics and compliance policies
• To optimize Satair business procedures through Satair’s IT systems, including SAP, SVA, Business Objects etc
• To point out inappropriate conditions in the organization and propose solutions to same
• To be well informed and familiar with the latest developments in Satair business
• To participate in occupational safety and health efforts
• To contribute towards a positive and inspiring working environment

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Required Competencies:

Commercial elicitation (2 - Autonomous Level), Customer expectations & needs (3 - Advanced Level), Develop & build sales strategy (3 - Advanced Level), Ethics & Compliance Fundamentals (2 - Autonomous Level), Export Control Basics (1 - Basic Level), Interact and Influence (3 - Advanced Level), Manage external customer relationship (3 - Advanced Level), Manage Sales Campaign (3 - Advanced Level), Products,Serv.&Solut° portfolio (Sales) (3 - Advanced Level), Sell process (3 - Advanced Level), Sell products, services & solutions (3 - Advanced Level)

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Before submitting your application, please review the Mobility Golden Rules:

https://drive.google.com/file/d/10SEfTP7Nwd4eRcqOyRHwNsK18Uv3yMY8/view

This position is offered under local conditions.
Priority will be given to employees whose position is impacted by a workforce adaptation initiative.
For any questions related to internal mobility, please visit the Mobility Community on the HUB.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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