Region Crisis Management Coordinator (Contract)

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Job Description:

Airbus Commercial Aircraft is looking for a Region Crisis Management Coordinator (Contract) to join our crisis management department based in Herndon, VA.

In this role you will liaise with crisis management teams (CMTs) and business stakeholders from all entities and affiliates in North America to ensure that crisis management team members are prepared to respond to various crises. You’ll support the sharing of information with the regional stakeholders, such as the Regional Crisis Management Team (CMT), Security, Facilities, etc. You’ll also support the deployment of the Prepared at Airbus program in the region.

Your Working Environment:

The Washington, D.C. metro area is home to multiple Airbus offices: In our nation’s capital you will find the Airbus Experience Center, a collection of interactive, multimedia exhibitions highlighting the extensive role the company plays in the aviation, aerospace and defense industries in the U.S. and around the world. The D.C. area is also home to our regional corporate headquarters – located adjacent to Washington Dulles International Airport (IAD) - it makes flying in a breeze!

Your Challenges:

Primary Responsibilities:

The Crisis Management Coordinator is responsible for supporting the implementation and improvement of all phases of Crisis Management preparedness and response at Airbus North America.

Support CM Governance (30%)

The jobholder's responsibilities are to:

• Maintain up-to-date information of CMTs in the region, including Site Crisis Management Officers (SCMOs), CMT members and the CM database;

• Work closely with SCMOs to ensure compliance requirements are being met related to CMT manuals, CMT member training, drills, exercises, Local Crisis Center Checks, and CMT activations;

• Understand the Airbus CM methods, procedures and supporting materials for a consistent assessment of crisis management compliance for all CMTs in North America during exercises, simulations and live activations, initiate After Action Reports;

• Follow up on CM corrective actions assigned to CMTs;

• Understand Crisis Management Risks in the ERM (Enterprise Risk Management) tool.

• Understand the Airbus Family Care Program methods, procedures and assist with the development and implementation of the Family Care Program within the region.

Regional Crisis Management Meetings, Trainings, Exercises, Activations (30%)

The jobholder is supporting the organization and preparation of regional crisis management and Family Care meetings, workshops, trainings and real-world activations:

• Propose and collect topics to be discussed and / or presented during crisis management meetings and workshops;

• Assist and present information during crisis management/Family Care meetings and workshops;

• Assist with crisis management/Family Care trainings; become an Airbus Internal Trainer;

• Assist with post training, exercise and activation administrative tasks, such as developing after action/lessons learned reports;

• Support, or participate, as needed, in crisis management exercises and activations as a CMT Specialist or observer.

• Support, or participate, as needed, in Family Care exercises and activations

Crisis Management Awareness and Communication (30%)

The jobholder supports the deployment of the Crisis Management culture within Airbus North America:

• Support and communicate program expectations to CM team members and stakeholders through development and delivery of presentations;

• Propose and deliver Crisis Management awareness content such as Prepared @ Airbus to affiliates in the region;

• Promote Crisis Management culture with respect to all Airbus employees;

• Become proficient in the Airbus Emergency Mass Notification tool: provide training to new users, suggest ways to improve procedures and templates.

Evaluate current events and their potential impact to Airbus Affiliates (5%)

The jobholder is supporting the organization in assessing potential crisis situations affecting Airbus affiliates in the region:

• Assess crises and potential crises in the region using open source resources and/or Airbus internal tools;

• Assess potential impact to Airbus and affiliates and trigger Airbus partner action as needed;

• Work with stakeholders, such as HR, Finance, IM, and Legal to address risk concerns.

Additional Responsibilities (5%)

• Support IM in cyber resilience;

• Collaborate with Product Safety;

• Other duties as assigned.

Your Boarding Pass:

Required:

• Bachelor degree

• 2+ years of experience in Crisis Management, Emergency Management or Emergency Response.

• An understanding of Crisis or Emergency Management methodology;

• Crisis risk analysis preparation and response (method and process);

• Regulatory compliance and contractual policy knowledge;

• Demonstrated strong organizational, time-management, leadership and strategic thinking skills;

• Disciplined to solve complex problems, with the ability to resolve issues and drive solutions that create win-win situations;

• Demonstrated experience conducting business impact analysis and vulnerability assessments;

• Ability to research and stay current on applicable state/federal laws, industry best practices.

• Up to 10% Domestic and International Travel involved

• Authorized to work in the US without current or future need of sponsorship

• Written and verbal communication fluency in English.

Preferred:

• Master degree

• 2+ years of program management experience.

• Knowledge of Crisis/Emergency Management exercises

• Knowledge of Business Continuity planning

• Business Continuity (Certified Business Continuity Professional or Disaster Recovery Institute International Certification)

• Crisis Management Certification (AEM or CEM)

• experience with Google Workspace applications (Docs, Drive, Sheets, Slides, Meet, etc.), skilled in using Google Docs and Google Slides to create professional-quality documents and presentations.

• Fluency in other languages such as French, German, or Spanish is also a plus.

Physical Requirements:

• Onsite or remote: 60% onsite

• Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions.

• Hearing: able to hear sufficiently to engage in conversation in office settings. Able to hear safety alerts and warning signals.

• Speaking: able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification.

• Carrying: able to occasionally carry up to 20lbs/9kg while engaging in training, addressing production issues or as part of continuous improvement projects.

• Lifting: able to occasionally lift up to 30lbs/14kg.

• Pushing/Pulling: able to push/pull items in office areas and in the shop.

• Sitting: able to sit for extended periods of time at the computer and in meetings.

• Squatting/Kneeling: able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves.

• Standing: able to stand for extended periods of time delivering information.

• Travel/Mobility: able to travel overseas and domestically sometimes for extended periods of time and on short notice.

Ability to work in the US without current or future need of visa sponsorship/work authorization is required for this opportunity.

This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.

Take your career to a new level and apply online now!

A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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