People & Culture Advisor

Overview

The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE! If this sounds like a team that you'd like to join, we want to meet you!

La différence Paladin commence avec notre équipe. Nous nous engageons à être Curieux, Responsable, Respectueux et Exceptionnel, et à rendre le monde plus sûr et plus convivial parce que nous "Nous soucions"! Si cela vous semble être une équipe à laquelle vous aimeriez vous joindre, nous voulons vous rencontrer! 

Job Skills / Requirements

The Employee Care Advisor (ECA) supports their client group in ensuring PASS employees receive timely, consistent, and supportive service aligned with company values and organizational objectives. Reporting to the Director People & Culture, this role serves as a trusted point of contact for employees and managers for all employee relations matters, including investigations, leave management, workplace accommodations, benefits enquiries, and employee life cycle transitions.

Key Responsibilities

• Act as a resource by providing advice on human resources matters and policy interpretation to managers and employees. 
• Provide performance management support and guidance to managers on coaching, development and other employee relations matters as required.
• Lead internal investigation and mediation or conflict resolution support as needed.
• Assist with scheduling and coordination of employee training sessions or professional development activities.
• Manage all employee leaves and workplace accommodations, including medical and legislated leaves, accommodation requests, and return-to-work planning.
• Assist with special projects as required.
• Other duties as assigned.

Qualifications

• Diploma or certificate in Human Resources, Business Administration, or a related field (Bachelor’s degree an asset)
• A minimum of 3 years of experience in an Human Resources administration, or coordination role (experience in a unionized or aviation/security setting is an asset)
• Effective interpersonal and communication skills, with a customer-focused mindset
• Strong analytical, problem-solving and critical thinking skills
• Able to handle sensitive information with discretion and maintain confidentiality
• Organized, pro-active, detail-oriented, and able to manage multiple priorities
• Comfortable working in a fast-paced environment with changing needs
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Able to obtain a Transportation Security Clearance (TSC) and meet federal security requirements

Salary: $75,000 - $80,000

Work Location: This position will fully based in our office at the Vancouver International Airport (YVR).

Additional Information / Benefits

Paladin Airport Security Services Ltd. (“PASS”) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Airport Security Services Ltd. (“PASS”). is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.

Les Services de Sécurité de l’Aéroport Paladin (PASS) ont une main-d'œuvre diversifiée. Nous croyons et nous nous engageons envers une culture de travail fondée sur le respect, l'inclusion et la diversité. Les Services de Sécurité de l’Aéroport Paladin (“PASS?») s'engagent à fournir des accommodements pour les personnes handicapées tout au long du processus d'entrevue et pendant leur emploi. Si vous avez besoin d'un accommodement pendant le processus d'entrevue, veuillez-nous en informer et nous travaillerons avec vous pour répondre à vos besoins.