Task Responsibilities:
Cargolux is seeking a dynamic and experienced Manager to lead our dedicated AMOS Competence Center (ACC). This is a strategic role with decision-making autonomy, focused on optimizing and evolving our AMOS environment.
As Manager ACC, you will be responsible for the following:
- Lead and manage the ACC team, ensuring alignment with business goals.
- Establish, update, and continuously improve AMOS-related business processes.
- Provide expert support for business process-related tickets and follow up on complex AMOS cases.
- Evaluate and define AMOS configurations to meet operational needs.
- Make decisions on AMOS release changes, assess new functionalities, update processes, perform UAT (User Acceptance Testing), and manage change (MOC).
- Define reporting requirements and collaborate with IT to deliver effective reports.
- Evaluate AMOS interface requirements and ensure seamless integration.
- Develop AMOS training materials and deliver training sessions across the organization.