Line Lead (INTERNAL CANDIDATES ONLY)

Overview

The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE! If this sounds like a team that you'd like to join, we want to meet you!

La différence Paladin commence avec notre équipe. Nous nous engageons à être Curieux, Responsable, Respectueux et Exceptionnel, et à rendre le monde plus sûr et plus convivial parce que nous "Nous soucions"! Si cela vous semble être une équipe à laquelle vous aimeriez vous joindre, nous voulons vous rencontrer! 

Job Skills / Requirements

We are currently hiring a Line Lead based out of Thompson Airport.   This is a unionized position and governed by the local Collective Agreement.  

Why Paladin?

Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. 

• You receive top industry wages (this is a unionized role, pay rate as per local CBA)
• You have the opportunity to advance and grow your career
• You receive comprehensive benefits

What do Line Leads do? As a certified screening officer, a Line Lead will be an operational leader when a manger is not present. Screening Officers will report into the Line Lead at an operational level, and into Regional Managers at an administrative level. Line Leads will:

• Provide advanced customer service to passengers
• Maintain and apply occupational first aid
• Oversee operations escalations, including initiating emergency response procedures, notifying stakeholders and facilitating alarm resolution
• Participate in consumable inventory oversight as directed by PASS management
• Liaise with PASS management on operational anomalies and maintain continuity
• Other duties as required

What you bring to PASS:

• Must be a certified screening officer in good standing with no CATSA performance events on record for the last 12 months
• Strong written and verbal communication skills
• Able to obtain Frist Aid certification
• Attention to detail
• Required to attend, participate, maintain and successfully pass CATSA Line Lead training and PASS specific Line Lead training

Posting Closes September 21, 2025

Additional Information / Benefits

Paladin Airport Security Services Ltd. (“PASS”) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Airport Security Services Ltd. (“PASS”). is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.

Les Services de Sécurité de l’Aéroport Paladin (PASS) ont une main-d'œuvre diversifiée. Nous croyons et nous nous engageons envers une culture de travail fondée sur le respect, l'inclusion et la diversité. Les Services de Sécurité de l’Aéroport Paladin (“PASS?») s'engagent à fournir des accommodements pour les personnes handicapées tout au long du processus d'entrevue et pendant leur emploi. Si vous avez besoin d'un accommodement pendant le processus d'entrevue, veuillez-nous en informer et nous travaillerons avec vous pour répondre à vos besoins.