Intern Knowledge and Engagement

Employment Type: Internship
Contract Duration: 6 months extendable to 11 months

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

IATA is committed to achieving net-zero CO2 emissions by 2050. In our Sustainability & Economics (S&E) Division, we take a holistic approach to this challenge and seek to combine subject matter expertise with a cross-functional approach to leverage all knowledge within the team. Net zero carbon for aviation requires a no-stones-unturned approach, and IATA must research all options and opportunities to help bring to fruition the suite of solutions from now to 2050 and beyond. The ramp-up of Sustainable Aviation Fuel (SAF) is the key driver for our industry to be able to decarbonize, and we need to encourage the maturity of all other solutions, including through enabling regulatory environments for airlines.

You will join the Knowledge & Engagement team and report to the Head of the team. This four-member team is dedicated to improving the way the S&E Division works, managing key Division engagement platforms -- foremost among them FlyAware, IATA’s online sustainability & Economics knowledge center -- and ensuring the finalization and distribution of the S&E Division’s publications and other knowledge products. In your role, you will support the Knowledge & Engagement team across its main responsibilities, with particular attention to our FlyAware platform.

What your day would be like

Support the management of the IATA FlyAware platform by onboarding new members, preparing FlyAware publications and posts, and collecting and preparing new content

Support the preparation and distribution of various S&E ‘’newsletters’’

Support the finalization and dissemination of S&E publications and other knowledge products

Contribute to the preparation of web-based written or visual content and presentations

Support the Knowledge & Engagement team in the preparation of material (e-mails, Viva Engage posts etc.) for effective dissemination of S&E information and publications across IATA

Help the Knowledge & Engagement team provide support to other S&E Division teams and subject matter experts

Help keep current the ‘’Sustainability and Economics’’ Teams channels with relevant and updated materials

We would love to hear from you if

Recently graduated (in the last year) in a discipline that will support your contribution to the team (sustainability, international relations, law, politics, data science, etc.)
Proven analytical capabilities and experience in the development of information/data-driven platforms

A supportive and collaborative attitude, with strong emphasis on individual responsibility, attention to detail and intellectual curiosity

A capacity for multi-tasking and working closely with colleagues as part of a small team in a multi-cultural environment and across different geographic regions

Knowledge and experience of Software-as-a-Service information and knowledge platforms and their management

Experience in the use of data-visualization tools such as Flourish, Shorthand or Canva

Familiarity with an international environment, especially knowledge of UN agencies, EU institutions, international membership organizations and NGOs

An understanding of the air transport industry, international relations, economic policy, politics and advocacy

Excellent written and spoken English (necessary), any additional languages would be an advantage

Travel Required: N