Job Description:
Airbus Commercial Aircraft is looking for an electrical system engineer (f/m) to join our Customer Care Center in Airbus based in Toulouse, France.
You will be part of a team supporting airlines on electrical generation and distribution systems. As part of the ATA24 Team, you will be involved in ATA24 system reliability and safety handling, aiming at keeping the highest Operational Reliability on AIRBUS products, and setting recovery actions in case of need.
Your working environment:
Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!
Your challenges:
Daily answering engineering queries from customers on electrical generation and distribution systems on all commercial Airbus programs
Capitalize on technical concerns in order to identify any reliability drops
Acting as the voice of the customer within AIRBUS and also among our Suppliers to demonstrate that a solution must be provided to customers
Handling customers communications reflecting fleet issues resolution progress
Represent AIRBUS in face-to-face customers meetings to address on-coming solutions
Manage AOG (Aircraft On Ground) on daily basis and/or on stand-by duty
Your boarding pass:
Aeronautic engineering degree
Experience and knowledge on aircraft systems (5 years minimum)
Experience and knowledge on aircraft electrical systems would be a plus
Negotiation level in English (both oral and written)
Good presentation skills (both oral and written)
Good relationship with her/his team and all of its stakeholders
Knowledge about airlines operations to better understand their needs
Availability working on staggered hours 4 weeks a year and for business trips (1 to 4 a year)
Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.
This job position is classified F12
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
AIRBUS SASEmployment Type:
Permanent-------
Classe Emploi (France): Classe F12Experience Level:
ProfessionalJob Family:
Customer Eng.&Technical Support&ServicesBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.