Team Leader, Guangzhou Airport

Key Responsibilities

• Assists Store Manager to manage and oversee the daily store operations
  协助店经理管理及监督店面日常营运工作
• Supervises and motivate a team of sales staff to provide excellent customer service, build client relationships and achieve sales targets
  领导并激励销售人员提供优质服务，建立良好的客户关系并达到销售目标
• Ensures store presentation is consistent with our brand image
  确保产品陈列与品牌形象保持一致
• Identifies and handles client enquiries and concerns
  着手并处理客人询问及投诉
• Coordinates with the team on the execution of sales plans, marketing events and promotion programs
  协助执行销售计划，市场活动及促销项目
• Manages inventory and coordinates the delivery of products
  库存管理及协调货物收发
• Ensures proper security measures are enforced
  确保店铺资产的安全
• Assists in sales staff development by providing on-the-job training, product training, etc.
  通过在岗培训或产品培训等帮助销售人员得到一定的个人发展

Requirements & Capabilities

• At least 5 years of relevant experience in high-end fashion, luxury industry or in similar capacity, airport experience plus

至少5年相关行业经验，机场经验更佳

• Passion in retail industry with good selling skills

对零售行业保有热情并拥有良好的销售技巧

• Likes fashion and appreciates quality products

热爱时尚及高品质的产品

• Fluent in Mandarin. English and/or French is a plus

普通话流利，能说英语和/或法语者优先

• Must be a good team player, service oriented and sales motivated

具有团队合作精神，服务及销售意识

• Strong team building and communication skills

良好的团队建设及沟通能力

• Hands on computer knowledge of MS Office

一定的MS电脑操作能力