Team Administrator (Fire Services Team)
Heathrow Employment & Skills AcademyAs a Team Administrator in the Fire Services Team, you will provide a fully comprehensive administrative service to functional teams at all levels, enabling the successful delivery of the team’s priorities. You will organise meetings and events, prepare documentation, manage records, and support senior managers with governance requirements. From raising purchase orders to maintaining effective admin systems, you will be central to helping the team run smoothly and efficiently.
About You
We are looking for someone who can bring the right skills, experience and behaviours to thrive in this role.
Knowledge
- Strong understanding of business software applications including Microsoft Word, Excel, PowerPoint, internal systems and other business tools
- Awareness of administrative processes including document management, reporting and purchase order systems
Skills
- Excellent organisational skills with the ability to prioritise and manage a demanding workload
- Strong communication skills, both written and verbal, with the ability to take clear and accurate minutes and produce high-quality documentation
- Confident user of digital tools and able to support colleagues in adopting them
- Problem-solving mindset with the ability to adapt to changing priorities
Behaviours
- High level of customer focus and commitment to service excellence
- Collaborative and supportive, willing to go the extra mile to help the team achieve its goals
- Resilient under pressure, with a flexible and proactive approach to work
- Committed to continuous improvement and learning
Experience
- Previous experience in an administrative or support role within a busy, fast-paced environment
- Experience liaising with multiple stakeholders including managers, colleagues and external suppliers
- Experience using digital systems for reporting, record-keeping or purchase orders is an advantage
Additional Requirement
- A full UK driving licence with no more than three penalty points is essential for this role
About The Company
Heathrow is more than just an airport, it is a community where people come together to shape the future of travel. As one of the world’s busiest and most iconic airports, we are driven by our vision to give passengers the best airport service in the world. Our teams work across a wide range of functions, all with the shared ambition to keep Heathrow running safely, smoothly and sustainably.
Joining us means becoming part of a dynamic organisation where your work will make a real impact every day.