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Sales Operation Manager (m/f/d)

Agile Robots SE
Full-time
On-site
Munich, Germany
About the role
We are seeking a motivated Sales Operations Manager with a solid knowledge of pre-sales and after-sales processes. In this role, you will be responsible for developing, implementing and optimizing sales operation within CRM and SAP systems. You will collaborate with cross-functional teams to ensure seamless operations and impactful outcomes. 

Success in this position requires excellent organizational skills, keen attention to detail, and a collaborative mindset to engage effectively with stakeholders in a dynamic, fast-growing team environment.
Your Responsibilities
  • Develop and continuously optimize pre-sales and after-sales processes to enhance operational efficiency
  • Implement process automation within CRM and SAP platforms to improve workflow and data accuracy
  • Design and execute sales performance measurement plans, including analysis and reporting to support business decisions
  • Collaborate closely with Engineering, Sales, Service, Production, and Legal teams to drive effective cross-functional outcomes
  • Support in defining and implementing knowledge management policy and framework, to ensure effective creation, sharing, and retention of knowledge
Essential Skills
  • Bachelor’s degree or higher in Business Administration, Economics, Supply Chain Management, or Accounting
  • 3–5 years of experience in business process digitalization, process optimization, or consulting
  • Demonstrated experience in developing business process guidelines, standard operating procedures (SOPs), and defining process automation frameworks
  • Proven ability to analyze complex problems, identify root causes, and execute structured action plans
  • Excellent communication and collaboration skills, with the ability to engage effectively with stakeholders at all organizational levels
  • Strong attention to detail and confidence in making data-driven decisions
  • Proficient in spoken and written English; knowledge of other European languages is an advantage
What we offer
  • A dynamic high-tech company, combined with financial soundness and world-class investors.
  • Join an interdisciplinary, international team with 60+ different nationalities in a collaborative work environment.
  • Lots of development opportunities in the context of our continued growth.
  • Challenging tasks and impactful projects alongside experts that enable professional and personal growth.
  • Corporate Benefits Program that covers health, mobility, and learning with 100€ net per month.
  • Modern office facilities with a rooftop terrace overlooking Munich, free drinks & fruits, and regular company events contribute to a good working environment
About us

Agile Robots SE is an international high-tech company based in Munich, Germany with a production site in Kaufbeuren and more than 2300 employees worldwide. Our mission is to bridge the gap between artificial intelligence and robotics by developing systems that combine state-of-the-art force-moment-sensing and world-leading image-processing technology. This unique combination of technologies allows us to provide user-friendly and affordable robotic solutions that enable intelligent precision assembly. 

This is made possible by our employees, who bring out the best in each and every day with creativity and enthusiasm. Become part of this team and shape the future of robotics with us!

We are proud of our diversity and welcome your application regardless of gender and sexual identity, nationality, ethnicity, religion, age, or disability.