Night Housekeeper
Heathrow Employment & Skills AcademyWorld Duty Free are seeking enthusiastic and energetic Night Housekeeper to join its team at Heathrow. As a Housekeeper you will be responsible for ensuring that the customer service area is fully presentable to an exceptional standard so that the customer facing teams are able to confidently drive sales for the business within World Duty Free Airport stores. Working within a team of customer facing and operational support colleagues, you will be based in a security-controlled environment within Heathrow airport. World Duty Free shops operate 365 days a year, some operate 24 hours a day.
The key accountabilities of this role include:
- Working efficiently to maintain standards and cleanliness in all WDF locations while abiding by Health & Safety regulations
- Maintaining standards on the shop floor & correct disposal of recycling and waste
- Demonstrating positive personal behaviours and a can-do attitude
- Working closely with colleagues to maintain standards
About You
The ideal candidate for this role will be a self-motivated with a passion for providing exceptional service. In addition, you will have following skills and experience:
- Be able to understand how your role contributes to the success of the business
- Passionate about providing exceptional operations standards
- Be flexible, adaptable and able to work independently
- Role model self-motivation, enthusiasm and professionalism
- Have excellent interpersonal skills with a good ability of spoken English
- Respond to situations with pace and urgency
- In addition to these essential skills, the desirable skills for this role include:
- Enjoying a fast-paced and high turnover retail environment
- Ability to interact and communicate with a variety of cultures
- Having relevant product knowledge
- Being committed to your own development