Demand Management Team Leader

Core Activities
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• Coordinate and supervise the Demand Management team in order to ensure all inventory/asset demands including generation, receipt, validation, prioritisation, solution, process and progression achieve contractual requirements within timescales and budgets set.<\/span>
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• Ensure allocated resource has appropriate skills, is motivated and effective and at all times comply with SHE, Quality and other internal and external regulations.<\/span>
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• Set delivery targets, monitor progress, and generate effective resolutions to escalated issues.<\/span>
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• Ensure documentation and airworthiness records are maintained and activities are performed by suitably qualified personnel.<\/span>
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• Manage adherence to MAI CAME, AM&S, and company procedures; identify and implement changes while ensuring compliance.<\/span>
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• Promote Human Factors, Error Management, Risk Management, and Safety Assurance practices.<\/span>
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• Support audits, manage findings, and implement improvements under the AM&S Governance and Assurance framework.<\/span>
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• Apply the Continuing Airworthiness Regulatory framework and ensure compliance with ITAR, EaPW, ISO, and other requirements.<\/span>
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• Support contract reviews and incorporate changes into Demand Management processes.<\/span>
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• Manage solutions with customers, Part 145 organisations, procurement, suppliers, and other stakeholders to deliver standards of Continuing Airworthiness and contract delivery.<\/span>
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• Lead and manage Demand Management capabilities (resource, process, IT infrastructure) aligned to business strategies.<\/span>
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• Motivate, train, and develop team members to deliver quality outputs.<\/span>
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• Ensure timely demands on the supply chain and manage calibrated items to maintain tooling capability.<\/span>
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• Develop robust validation and priority management processes to meet critical demands and improve item availability.<\/span>
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• Deliver effective reporting capability, capture trends, and escalate issues with effective solutions.<\/span>
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  Key Accountabilities
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  • Ensure all Demand Management activities achieve contractual requirements within timescales and budgets.<\/span>
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  • Responsible for setting delivery targets, monitoring progress, and assessing escalated issues for impact on Continuing Airworthiness and operational/process performance.<\/span>
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  • Accountable for ensuring all Demand Management activities are documented, airworthiness records maintained, and performed by suitably qualified, experienced, and authorised personnel.<\/span>
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  • Ensure integration of Demand Management activity across the business and engagement of stakeholders at all stages.<\/span>
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  • Manage team compliance with MAI CAME, AM&S, and company procedures/standards, and implement changes while ensuring compliance.<\/span>
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  • Promote and embed Human Factors, Error Management, Risk Management, and Safety Assurance practices within the team.<\/span>
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  • Ensure Demand Management team activities are compliant with AM&S Governance and Assurance framework, audits are supported, findings managed, and improvements monitored.<\/span>
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  • Demonstrate understanding and application of the Continuing Airworthiness Regulatory framework and ensure compliance with ITAR, EaPW, ISO, and other requirements.<\/span>
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  • Ensure compliance with all applicable contractual requirements, support contract reviews, and incorporate changes into Demand Management processes.<\/span>
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  • Manage optimum Demand Management solutions with customers, Part 145 organisations, Order Book Managers, Procurement, Suppliers, and other stakeholders to deliver Continuing Airworthiness and contract standards.<\/span>
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  • Lead and manage the development and delivery of Demand Management capabilities aligned to business strategies.<\/span>
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  • Ensure team members are motivated, trained, and developed to deliver quality outputs that meet business, customer, and contract requirements.<\/span>
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  • Ensure timely demands on the supply chain, calibrated items managed, and tooling capability maintained.<\/span>
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  • Develop and deploy robust validation and priority management processes to meet customer/contract critical demand and improve item availability.<\/span>
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  • Develop and deliver effective reporting/metrication capability to articulate Demand Management performance, capture trends, inform risk/opportunity management, and escalate issues with effective solutions.<\/span>
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    Requirements<\/h3>

    Qualifications<\/b><\/span>
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    • Minimum HND or Level 5 Award, or suitable equivalent.<\/span>
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      Experience<\/b><\/span>
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      • Recent extensive experience within a Supply Chain Demand Management role in support of Maintenance / after sales market environments.<\/span>
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      • Recent proven experience as a Team Leader in a supply chain role.<\/span>
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        Functional Competence & Capability<\/b><\/span>
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        • Regulatory Framework understanding and the ability to drive this framework structure within the Demand Management processes and activities.<\/span>
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        • Able to build strong relationships with Customers, Part 145 Organisation(s), Order Book Management, OEMs, Suppliers and other key stakeholders.<\/span>
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        • Demonstrate a sound understanding of the platform contract(s).<\/span>
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        • Demonstrate a thorough operational and commercial understanding of the fleet’s performance and business key performance metrics.<\/span>
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        • Able to encourage/champion a Continuous Improvement culture, and develop/enhance the underpinning management reporting systems.<\/span>
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        • Able to manage the implementation of an efficient and cost effective Demand Management strategy.<\/span>
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        • Demonstrate an understanding of ASBM discipline dependencies and interdependencies with Demand Management.<\/span>
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        • Provide direction and advice to the Demand Management team(s) on demand related issues, addressing individual aircraft/components and fleet -wide issues.<\/span>
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        • Able to manage the competency within/across Demand Management team(s).<\/span>
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          Benefits<\/h3>

          • Competitive Basic Salary<\/span><\/span>
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          • 25 Days Annual Leave<\/span><\/span>
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          • Annual Bonus<\/span><\/span>
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          • On site Parking<\/span><\/span>
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          • Pension Scheme<\/span><\/span>
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          • Life Assurance Scheme
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