Delivery Lead

The Delivery Lead is responsible for overseeing end-to-end delivery of complex projects and programmes, working closely with supply chain partners to ensure alignment with business strategies and outcomes. They will lead cross-functional teams to deliver agreed benefits on time, within budget, and to the required quality standards. The role requires strong experience managing multi-million-pound projects, applying both Agile and Waterfall methodologies, and driving integration-focused initiatives. 

• Leadership & Supplier Coordination: Oversee IT delivery through supply chain partners; agree project delivery plans; ensure smooth transition into business-as-usual, maintain a safe and supportive working environment.
• Stakeholder Engagement: Work with sponsors and stakeholders to define business needs, lead project scope, and deliver benefits/outcomes.
• Governance & Portfolio Planning: Support business case creation, align projects to strategic priorities, manage portfolio dependencies, risks, and blockers.
• Regulatory & Compliance: Ensure projects meet governance and regulatory requirements, engaging with airline customers where required.
• Commercial Management: Procure and contract suppliers appropriately, ensuring compliance with procurement standards and cost controls.
• Project Reporting: Provide accurate, timely progress, risk, issue, and financial reporting to governance forums.

Essential

• Proven experience leading delivery of multiple multi-million-pound projects using Agile and Waterfall.
• Track record of delivering in highly complex, fast-paced environments.
• Experience working in an outsourced model (client or supplier side).
• Accountability for full project delivery lifecycle, including financial management and commercial negotiation.
• Strong communication and influencing skills, able to manage competing stakeholder expectations.
• Sound judgement: able to make decisions in ambiguous or difficult situations.
• High motivation: self-starter who motivates colleagues and partners towards programme goals.
• Strong accountability: takes ownership of outcomes and leads by example.
• Learning agility adapts quickly, works effectively in ambiguous situations, and drives change.
• Resilience: comfortable handling conflicting challenges and constructively challenging norms

Desirable

• Experience with project management processes (risk, change, quality, test management).
• Successful engagement with senior and challenging stakeholders.
• Background in aviation, logistics, or regulated environments.
• Exposure to big data, cloud, and automation projects.
• Experience working in a matrix environment.