Communications Coordinator

Salary:  £27,000 to £31,500

Contract Type:  12 month - Fixed Term Contract

Location:  Canary Wharf, London – Hybrid – (with occasional travel to our Gatwick office)

Visa Restrictions: This position does not offer visa sponsorship.

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

The Role

As a Communication Coordinator, this post will help make sure that all our external content (online and in publications) is clear, relevant and up to date. The Communications Department provides an integrated service to the organisation, delivering activity across a range of functions including media relations, stakeholder engagement, content, publications and internal communications. The post holder will help support these different functions to deliver planned and coordinated activity.

The role will primarily be helping the organisation to update its website and publication content. This will entail working with the wider team developing these changes and then making the amendments to web pages and publications. In doing so the post holder will need to maintain a high level of accuracy and checking.

Core Accountabilities

• Business planning reporting and tracking of the team's work. Compiling regular reports for senior management on monthly achievements
• Providing active support for colleagues working on major projects – ranging from helping to arrange events to liaising with contractors
• Supporting colleagues across the department in handling external responses and liaising with other internal teams
• Working with the wider team to develop and implement changes to web pages and publications
• Making amendments to website content and publications while maintaining high accuracy standards
• Ensuring all external content (online and in publications) is clear, relevant and up to date

About You

Minimum essential requirements for the role:

• We are keen to hear from administrators who have worked within a fast-paced office environment with a great interest in a career within communications
• You'll be confident to present information clearly, translating technical information into a form that can be digested by a non-expert audience and have a great eye for detail
• You'll have good written, verbal communications and organisational and planning skills
• Excellent listening and facilitating skills
• Excellent attention to detail
• Experience of working with website technologies and content management tools
• Skilled in the use of standard Microsoft products
• Able to multitask and prioritise work schedules

Desirable skills for the role:

• If you've worked in a communications team before that's great but not essential
• Experience of, or an ambition to work within integrated communications
• Experience of, or an ambition to work with content and channels

Additional Information

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.

BPSS - To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken.

For more information on BPSS clearance please visit - BPSS clearance

Relocation & Property

The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years’ time. Our move is driven by strategic, operational and environmental considerations.

We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers.

We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search. We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028

Inclusivity

We are proud to be an equal opportunity employer and celebrate our diversity ensuring all are backgrounds included here at the CAA. As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview.

Our Benefits

We offer a range of excellent benefits such as:

• Flexible & hybrid working arrangements available
• 28 days annual leave + public holidays (additional 5 days leave purchase scheme)
• Generous pension scheme (Up to 12% employer contribution)
• Wellbeing Room at Gatwick
• Mental Health and Suicide First Aiders
• Employee Assistance Programme, talking therapies and neurodiversity support via Occupational Health & access to Headspace for colleagues and 5 dependents
• Free onsite gym at Gatwick or discounted gym membership for London
• EV charging points
• Employee Development courses internally and via Skillsoft

Our Values

Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone – For more information please Click Here

Closing Date: Friday 24th October 2025 (Subject to change depending on applicant volumes)

Interview Date: w/c Monday 3rd November 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

No recruitment agencies please.