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Career opportunities: Data Analyst Cargo Commercial

KLM United States
Full-time
On-site
Schiphol Oost, Italy
€3,712.92 - €5,304.17 EUR monthly

Type of vacancy: Regular
City: Schiphol Oost
Hours per week: 40
Education: Hbo
Apply before: 09/02/2025

 

Introduction

 

Join the innovative Digital Commercial team at Air France KLM Martinair Cargo and be part of a dynamic product team driving data analytics in customer behavior insights and digital feature performance analysis. As a member of the Customer Insights and Analytics product team, you will play a crucial role in delivering a seamless experience for our customers and employees by analyzing their behavior and improving our digital features. You will provide our commercial organization with insights to drive our objectives and key results. This is an exciting opportunity to work with a highly motivated team and contribute to the continued success of AFKLMP Cargo in delivering technology and tools to serve our customers.

What are you going to do?

 

In this position you will be doing the following:

  • Understand business needs and translate them into concrete data questions
  • Understand the product design and digital customer journey
  • Use Google Suites, including Google Tag Manager and Google Analytics, as well as Email marketing tools to tag customer behavior
  • Become expert in complex datasets in the cargo digital ecosystem
  • Retrieve and manipulate data using programming and data transformation techniques
  • Check the data quality and define mitigating strategies around suboptimal data quality
  • Create effective data visualizations using various tools such as Looker Studio, Spotfire, and PowerBI
  • Document data attributes and definitions used for analysis
  • Communicate results in a professional and convincing manner to stakeholders and management
  • Act as a subject matter expert to provide advice on best practices, trends, and opportunities
  • Support product owners in identifying new opportunities and proposing new digital products and features

Where do you land?

 

As a Data Analyst at Air France KLM Martinair Cargo, you'll play a fundamental role in transforming our Cargo Commercial Way of working by improving our data-driven decision-making. Whether it's by responding to requests from our business teams or by taking initiative on your own, you'll analyze a wide range of data related to digital, sales, and service and use your findings to drive actionable insights. Embedded within the digital commercial team, the data analyst is uniquely positioned to become a knowledge expert on complex datasets in our digital ecosystem.

You'll report to the Manager for Customer Insights and Analytics.

Your profile

 

  • HBO Bachelor or higher thinking level
  • Pre-requisite: You are proficient in data query (SQL, Teradata studio)
  • Pre-requisite: Experience in using analytics visualization tool (e.g. Spotfire, PowerBI)
  • Proficient use of BigQuery, Google Tag Manager, Google Looker Studio is a plus
  • Understanding of the air cargo or logistics industry is a plus
  • Inquisitive, detail oriented.  
  • Self Starter: You are eager to talk to colleagues from different teams (business and data teams) to understand business requirement, precise meaning of data attributes and how the data model is built up. You are innovative and not afraid to start new projects and initiatives.
  • 0-2 years of working experience.

Competencies

Initiative
Problem analysis
Information gathering
Working together
Verbal communication skills
Flexibility
Learning

 

We offer

  • A challenging role at an unique employer in the Netherlands;
  • A gross salary between €3,712.92 and €5,304.17 per month; depending on level of experience
  • Plenty of room for personal development and wonderful career opportunities;
  • A good pension scheme and 8% holiday pay;
  • An end of the year bonus of 8,33%
  • 25 days of paid holiday and 5 extra days off;
  • Great discounts on airline tickets (if you have been in service for at least 6 months);
  • A sustainable transport policy, which allows you, among other things, to use all public transport for your commute within the Netherlands, free of charge;
  • Discount of your health insurance;
  • A personal budget for sustainable employability.
     

Ready for your next destination?

Don’t wait any longer and apply for this function before the final boarding call on 09/02/2025! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks, you will receive a message from us. Your application procedure consists of two interviews and –possibly- an assessment and security research.

Did you know that according to research, women are less likely to apply than men when they don't meet all the job requirements? What a shame. Because, in our view, 'the perfect candidate' is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application. 

A file check (for ex-KLM-employees) and/or a reference check can be part of the application procedure. By applying for this vacancy you consent to these checks.

 

Questions?

If you would like to know more about the position, please contact the hiring manager. Call or e-mail the recruiter for questions about the application process. In both cases, don't forget to mention the vacancy number: #19717. At KLM, we believe in the power of diversity. Would you like to read more about this? Please see our statement.

 

Hiring manager

Christine Liang: CHRISTINE.LIANG@KLM.COM  

 

Recruiter

Noor Tabi: NOOR.TABI@KLM.COM  

 

Details from this vacancy are not to be used for marketing purposes.

Apply now
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