Assistant Product Manager, Airline Cost Benchmarking Programs

Employment Type: Fixed Term Contract
Contract Duration: 6 months

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

The Airline, Airport and Security OCS department provides the aviation industry with transformative operational and compliance solutions helping to drive overall profitability and sustainability. Within the department, the Aviation Taxes, Charges & Pricing team provides the industry with a range of products and solutions supporting pricing and interline revenue management between airlines and their partners.

Access to reliable cost data is essential for airlines to identify cost-saving opportunities, enhance strategic planning, and remain competitive amid rising industry expenses. To assist airlines in managing their costs, IATA is seeking to develop a new industry cost benchmarks solution which will provide actionable insights to help airlines in the areas of operational, distribution and payment costs.

Reporting to the Senior Product Manager, Aviation Taxes, Charges & Pricing Solutions, you will be responsible for supporting various product related activities including market research, go to market planning and execution, airline engagement and day to day product management activities as a part of the launch of the new benchmarking solution.

What your day would be like

• Assist the Senior Product Manager and Senior Program Manager with the development of the go to market strategy, following up with sales, marketing, customer service, invoicing and legal teams, ensuring feedback from each team is incorporated and actions are completed on time.
  
• Support with the successful execution of a market analysis, setting up calls and following up with airlines throughout the process to gather product requirements and engagement strategies.  This will be done through surveys and interviews.
  
• Assist in the development of promotional materials, presentations, and digital content in collaboration with IATA’s marketing team, coordinating industry webinars in accordance with the go to market strategy.
  
• Support the Senior Program Manager to engage and onboard airlines, setting up onboarding calls and directly coordinate data collection activities with airlines.
  
• Support the organization and coordination of Airline Advisory Group meetings, including preparing agendas, materials, and follow-ups.
  
• Assisting in the preparation of performance reports, adoption metrics, and stakeholder updates to monitor adoption engagement and adoption progress.

We would love to hear from you if

• Experience in product support, marketing, sales coordination, or stakeholder engagement, preferably in aviation or data-driven industries.
  
• Experience with market research and sales initiatives, including conducting interviews with prospective customers.
  
• Strong communication and interpersonal skills, with a customer-centric and results driven mindset.
  
• Ability to manage multiple tasks and priorities in a fast-paced environment
  
• Comfortable engaging with external stakeholders and presenting information clearly and professionally
  
• Strong organizational skills and attention to detail
  
• Familiarity with airline cost structures or benchmarking programs is a plus
  
• Experience working in cross-functional teams and supporting product launches is a plus

Note: For internal candidates, this role may be offered as a developmental assignment.

Travel Required: N