Assistant, Audit Administration

Employment Type: Fixed Term Contract
Contract Duration: 8 months

At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.

About the team you are joining

The IATA Operational Safety Audit (IOSA) Program Office is responsible for the implementation and continuous evolution of the IOSA Program worldwide.

IATA is rolling out the Risk-based IOSA program. This transition sees the IOSA Program Office scaling up over the next years to create a seamless end-to-end audit process produced in-house. You would be joining a dynamic team of professionals dedicated to make a difference.

We seek an Assistant, Audit Administration, as a member of the Administration team reporting to the Senior Manager, Audit Administration.

What your day would be like

• You will be supporting the daily administration in the IOSA Program. In particular, you will:
  
  
• Administer IOSA/ISSA registration for accurate listing of airlines on the Registries
  
• Support customer relationship management through internal and external stakeholder liaison
  
• Manage customer and stakeholder inquiries
  
• Support with financial and contract processes (task orders, contract signatures, collection, etc.)
  
• Support with IOSA audit report requests
  
• Help with IOSA repository and platform troubleshooting and user support
  
• Prepare ad hoc presentations and reports

We would love to hear from you if

… you have the following skills, qualifications and experience:

• Experience in administrative tasks
  
• Excellent written and verbal skills in English; knowledge of other languages would be an asset
  
• Strong organizational and administrative skills
  
• Strong ability to work with MS Office, data analysis and visualization skills would be an asset
  
• Ability to work under pressure and ability to multi-task and to interact with external staheholders.

Travel Required: N