Assistant Audit Administration

Employment Type: Fixed Term Contract
Contract Duration: 7 months

At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.

About the team you are joining

The IATA Operational Safety Audit (IOSA) Program Office is responsible for the implementation, delivery, and continuous evolution of the IOSA Program worldwide. With the Risk-Based IOSA program, IATA insourced the operation and administration of the audits. This transition sees the IOSA Program Office scaling up rapidly over the next few years to create a seamless end-to-end audit process to support the delivery of the Risk-Based IOSA.

What your day would be like

As part of the IOSA team, this role will be supporting the daily administration tasks in the IOSA Program including: 

• Support IOSA/ISSA registration process for airlines
• Support IOSA customer relationship management through regular internal and external stakeholder liaison
• Management of customer and stakeholder inquiries
• Preparation of ad hoc. Presentations, reports and communication
• Support with IOSA audit report requests
• Help with IATA Connect user management for IOSA and support troubleshooting as needed

We would love to hear from you if you have

• Experience in administrative tasks, with strong organizational skills.
• Excellent written and verbal skills in English; knowledge of other languages would be an asset.
• Strong MS Office skills.
• Ability to work under pressure and ability to multi-task.
• Ability to interact with external stakeholders.
• Skills in data analysis and visualization would be an asset.

Travel Required: N