Sales Representative I
Incora
Full-time
On-site
Shanghai, China
- Know, understand and incorporate Incora philosophy, value and vision, and Sale initiatives and policies in all behaviour, practice and decisions
- Develop specialist knowledge to Incora suppliers, products lines, quality standards, customer requirements, competition and markets.
- Well knowing Sales culture of pricing and investing in products to maximise sales opportunities.
- Deal directly with customers for all sales enquiries and provide excellent customer service, and after sales service.
- The development of customer accounts working closely with the Business Development team.
- Work directly with customers on a regular basis, providing timely, appropriate and accurate responses to inquiries and requests; and resolving complex account issues with urgency and efficiency.
- Maintain and develop new and existing customers through professional and appropriate sales methods.
- Ensure adherence to customer approvals and quality requirements.
- Understand and follow export compliance requirements.
- Recognize when negotiation may produce sales opportunities and utilize effective negotiation skills.
- Participate in external/internal customer meetings.
- Coordination of information with Internal Sales, Corporate Sales, Operations, Purchasing, Quality & Finance.
- Assist Finance Department with cash collection.
- Travel as required.